About

Tonya Keaton

Main Number: (704) 807-6165
Email: tkeaton@newpennfinancial.com

Address

10700 Sikes Pl Ste# 150
Charlotte, NC 28277
 
company

Profile

Buying your new home is both exciting and daunting. Though it is one of the most important investments you will make, it can be intimidating in this environment of guidelines and regulations. I want to assure you that I am dedicated to helping you navigate through the process every step of the way. It is my heartfelt desire to understand how you work so I may adapt to your comfort level and assist you in a manner that complements you. It is my goal to help people fulfill the beginning of a wonderful chapter in their life. Each time I work with a client it’s an emotional investment for me because you are much more than just a loan. I enjoy explaining the process and strategizing on the best way to prepare for a purchase, or refinance a home. My strengths are derived from years of customer service and loan processing experience.

I am known for my creative problem solving skills, and I enjoy helping my clients overcome unexpected issues. I have a strong work ethic and I am passionate about doing what is in the best interest of my client. I shadow the work hours of my real estate agents, so I am available when their clients need me the most. I make sure each of my clients have my mobile phone number to reach me in the evening and on weekends. In addition to me being your advocate, you will also have a full team working on your behalf. You can rest assured that you will NEVER be passed off. In addition, my company is a direct lender, so we can offer extremely competitive rates. Having a great company and talented team working for you gives us an edge on loan turn times; and the result is helping you close on time.  Whether you are in my hometown or in one of the eight states I am licensed in, you are a part of my community.